Currently, I’m part of Atlassian’s Jira organization, where my team contributes to Jira’s Growth pillar. We are reimagining Jira with AI agents acting as knowledge workers for teams, and I’m excited to observe and help shape this evolution.

As a Computer Science graduate couple of decades ago, an early fascination with algorithms and competitive programming shaped my entry into the professional world. Media.net, an ad-tech company, is where I spent my first decade.

• As an IC, scaling the serving infrastructure to handle nearly 1% of the internet’s traffic was deeply engaging. Working on near real-time publisher reporting, rich analytical filters over continuously growing datasets, and sub-second serving latency for globally distributed traffic strengthened my technical foundations.
• As the team scaled alongside business growth and platform complexity, limitations in development and deployment environments became evident. My contributions to evolving the tech stack resulted in wider talent access, shorter feedback loops, and reduced launch cycle time through automated CI/CD guardrails.
• When the organization entered the programmatic ecosystem in 2018, I moved into engineering leadership and expanded my scope beyond technical execution. Scaling the product from zero to one hundred million dollars in monthly gross revenue within two years, while maintaining disciplined operational and R&D costs, proved to be a formative leadership experience.

After a fulfilling stint at Media.net, I chose a non-linear path in 2021 to be part of India’s fintech evolution and joined Razorpay, a leading payment gateway. My scope there spanned the Trust and Safety charter for the Business Banking unit (RazorpayX) and the Merchant Experience charter for the Online Payments unit. I particularly enjoyed working on:

• Designing intelligent approval workflows to enable safer money movement and banking on the go through mobile channels
• Improving CSAT and the Merchant Happiness Index through self-serve payment support experiences, optimizing internal tooling to reduce operational turnaround time, and introducing LLM-powered support systems (RAY)
• Consolidating merchant experiences across Razorpay’s acquired brands into a unified platform under Razorpay One

Outside of work, I build small learning tools with my daughter (Dad-OS), explore agentic workflows, and write to better understand how software, systems, and motivation interact within real teams.